Eliminate Your Employees’ Repetitive Payroll Questions With an FAQ Page

Eliminate Your Employees’ Repetitive Payroll Questions With an FAQ Page

You have mail! You click on the new email, skim through the words, and alas, left with payroll questions you’ve seen for the nth time.

“Payday is on the weekend. When will I receive it then?”

You sigh and type in your answer. Message sent.

A few minutes after, the phone rings. Fjällräven Kånken You get another question from an employee who wants to know when will he be receiving his holiday pay.

You sigh internally but answer the question nonetheless.

The day ends with you answering a total of five more queries and you brace yourself for another batch tomorrow – and most probably on the days ahead.

Your Main Job vs. asics soldes Side Tasks

Your job in the whole payroll process often requires everything to be absolutely precise. air jordan soldes It includes creating error-free reports and sending everyone’s compensation on time every payday.

Doing those tasks already takes a lot of your time and effort due to the number of employees you need to check daily. You need to make sure that each gets paid fairly based on accurate records.

These things could be exactly what you’re doing right now until this sudden Q&A disrupts your work. Now, you find yourself trying to think of a way to answer everything as soon as possible.

FAQ page: Your Instant Assistant in Answering Payroll Questions

A few questions here and there might not be much of a distraction for you. You wouldn’t think so especially if the questions are easy to answer.

If you add all the minutes consumed by these emails and phone calls made up of the same old question, plus the time you need to answer these using the same old explanations, you will realize how much time and energy had gone to waste.

So, how can you reduce the time spent on such repetitive tasks?

It’s simple, just create a frequently asked questions (FAQ) page.

How to Start an FAQ list

First of all, start by compiling the most commonly asked questions. Fjallraven Kanken NO.2 You can go through your past emails or think about your personal experiences.

Ask yourself: What do you and others often ask about payroll?

Furthermore, if you haven’t recorded any employee queries yet, start by taking notes on phone calls and face-to-face discussions. You can also copy payroll questions you get directly when you receive them via email.

The FAQ Cheat Sheet

If you’re still figuring out how and where to start, don’t worry. Here’s a quick list of the most common payroll questions. We added some initial answers as well, based on the policies set in the Labor Code of the Philippines. Some of the questions are about the basic computation of wages, 13th-month pays, overtime pays, and holiday pays.

Basic Payroll Questions

  1. How is my pay calculated?

Pay is calculated depending if the employee is paid on a monthly or daily basis. Kånken Rucksack Be reminded that “EMR” used in the following formulas stands for Equivalent Month Rate.

For monthly-paid employees:

EMR = (Applicable Daily Rate x 365)/12

The factor of 365 days consists of 302 ordinary working days, 51 rest days, 10 regular holidays, and 2 special days.

For daily-paid employees:

  • If the employee is required to work every day including Sundays or rest days, special days and regular holidays,

EMR = (Applicable Daily Rate x 391.50)/12

The factor of 391.5 days consists of 302 ordinary working days, 20.60 (nine regular holidays x 200% plus one regular holiday/Sunday*260%), 66.3 (51 rest days x 130%), 2.6 (2 special days x 130%).

  • If the employee doesn’t work and isn’t considered paid on Sundays or rest days,

EMR = (Applicable Daily Rate x 314)/12

The factor of 314 days consists of 302 ordinary working days, 10 regular holidays, two special days (if actually worked, equivalent to 2.6 days).

  • If the employee doesn’t work and isn’t considered paid on Saturdays, Sundays or rest days,

EMR = (Applicable Daily Rate x 262)/12

The factor of 262 days consists of: 250 ordinary working days, 10 regular holidays, two special days (if actually worked, equivalent to 2.6 days). The factor of 260 may be used if the 2 special days are not worked and are not considered paid.

13th-month pay

  1. Am I entitled to receive a 13th-month pay?

All rank-and-file employees (employees outside managerial and supervisory positions), who have worked in the company for at least one month during the calendar year, are entitled to receive a 13th-month pay.

  1. When will I receive my 13th-month pay?

The employee’s 13th-month pay will be paid not later than December 24 of each year.

  1. How is my 13th-month pay computed?

The 13th-month pay is 1/12 of the total basic salary within the calendar year. nike air max 90 femme 2017 It is can also be computed by dividing the basic salary for the whole year by 12 months.

Overtime Pay

  1. How is my overtime pay calculated?

Employees who are required to work beyond eight (8) hours a day are entitled to receive additional pay. Fjallraven Kanken mini At least 25% is added to the regular wage if the employee works overtime on ordinary working days. If he/she works overtime on a holiday or rest day, at least 30% is added to the employee’s holiday or rest day pay.

Holiday Pay

  1. Do I still get paid if I don’t work on a regular holiday?

The employee receives 100% of his/her salary on a regular holiday even if he/she didn’t work on that day.

  1. How much do I get if I worked on a holiday?

For work done during a regular holiday, the employee gets 200% of his/her regular salary for that day for the first eight hours.

  1. I worked overtime on a holiday. How much will be paid to me then?

For work done over eight hours on a regular holiday, the employee gets an additional 30% of his/her hourly rate to his/her daily basic pay for a total of 130%, plus the regular holiday pay of 200%.

[Hourly rate of the basic daily wage x 200% x 130% x number of hours worked]

  1. Do I receive a holiday pay if the regular holiday falls on a rest day?

If an employee works during a regular holiday that also falls on a rest day, for example on a Sunday, he/she should receive 200% of his/her regular salary and a 30% additional.

[(Daily rate + Cost of Living Allowance) x 200%] + [30% (Daily rate x 200%)]

  1. I worked overtime on a holiday which falls on my rest day. Fjallraven Kanken new balance france How much will be paid to me then?

For work done over eight hours on a regular holiday that also falls on a rest day, the employee gets an additional 30% of his/her hourly rate to his/her daily basic pay – a total of 130% – for the overtime work, another 130% for working on a rest day, plus the regular holiday pay of 200%.

[Hourly rate of the basic daily wage x 200% x 130% x 130% x number of hours worked]

Special (Non-Working) Day Pay

  1. Do I get paid if I don’t work on a special day?

A default “no work, no pay” policy is applied if the employee didn’t work on a special day unless there is a favorable company policy, practice, or agreement granting payment on a special day.

  1. How is my special day pay calculated?

For work done on a special day, the employee gets an additional 30% of his/her daily rate on the first eight hours of work.

[(Daily rate x 130%) + Cost of Living Allowance]

  1. I worked overtime on a special day. Kanken Big bottes ugg How much will be paid to me then?

For work done over eight (8) hours on a special day, the employee gets an additional 30% of his/her hourly rate to his/her daily basic pay for a total of 130%, plus the special day pay of 130%.

[Hourly rate of the basic daily wage x 130% x 130% x number of hours worked]

  1. Do I receive a special day pay if the special non-working day falls on a rest day?

For work done during a special day that also falls on a rest day, the employee gets an additional 50% of his/her daily rate on the first eight hours of work.

[(Daily rate x 150%) + Cost of Living Allowance]

Other Payroll Questions You Can Add

There are still a lot more commonly asked questions about payroll that you can only answer based on the company’s policy, such as the following:

  1. How do I get paid?
  2. How often do I get paid?
  3. If my pay goes straight to my bank account, at what time on payday should I expect it to be deposited?
  4. The payday falls on a weekend when will I receive my pay?
  5. Can I get paid in advance?
  6. Can I add my unused leaves into next year?
  7. What are the reductions and/or deductions taken out from my pay?
  8. My paycheck was lost, stolen, or damaged. What should I do?
  9. Can I work overtime and get paid for it?
  10. Can I turn overtime hours to regular working hours?
  11. When will my salary increase?
  12. Why is Employee X getting more pay if we both have the same job?
  13. Are allowances included in my salary?
  14. When can I receive my final pay after resigning from the company?

Of course, you don’t need to limit your list to these payroll questions. ugg prix france adidas nmd Feel free to add more based on what most of the employees need to know.

What’s next?

Creating an FAQ page can save you a lot of time from answering many questions from employees. Publish it in your company’s private website or intranet so every person in the company can easily access it when they need to do so.

You can also attach the FAQ page’s link to every inquiry mail you receive adirect employees to visit it first every time they ask you about their pay. Build it to be a place where everyone can find the answers right away.

So in the end, what’s only left for you to answer are the most complex payroll questions that are rarely asked. Fjällräven Rucksäcke buy bns gold All queries get answered in a snap. ugg boot outlet As a result, more productive work gets done.

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